Questions? Call our sales department
704-312-0280
One of the first things most small business owners learn-if they didn't already know it-is that the cost of retaining an existing customer is much lower than the cost of acquiring a new one. The difference can be as great as a factor of five, according to some studies.
Nonetheless, new customer acquisition is critically important to most companies. Studies by researchers at Gartner Group, Forrester Research, Harvard Business School and others suggest that the average business loses 25 percent of its existing customers annually, and they must be replaced just to maintain current sales volume. For growth-oriented companies, customer acquisition is even more imperative.
At Webstar of Lake Norman we cherish each and every customer and will continue to service and court our existing customers as aggressively as we court our new customers.
Address: 631-507 Brawley School Rd Suite 154
Mooresville NC 28117
Phone: 704-312-0280
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